Frequently Asked Questions (FAQs)

1. What is Global Village Artisans?
Global Village Artisans is a high-end artisan brand and social enterprise that connects customers with handcrafted products from skilled artisans around the world. We focus on sustainable practices and fair trade principles, ensuring that the artisans we work with are compensated fairly for their craftsmanship.

2. What types of products do you offer?
We offer a curated collection of handcrafted homewares, decor, heirloom children's toys, and culturally inspired books. Our products are sourced from various artisans globally, ensuring unique, high-quality items that tell a story.

3. How do you ensure your products are ethically sourced?
We are committed to fair trade practices, meaning we work directly with artisans and cooperatives to ensure fair wages, safe working conditions, and respect for local cultures. By collaborating with these artisans, we support their communities and help preserve traditional crafts.

4. Are your products sustainable?
Yes, sustainability is at the heart of our mission. We prioritise eco-friendly materials, minimise waste in our packaging, and support artisans who use sustainable practices in their work. Our goal is to create a positive impact on both people and the planet.

5. How can I care for my artisan products?
Each product may have specific care instructions, which are typically included with your purchase. In general, we recommend gentle cleaning with mild soap and water and avoiding harsh chemicals. For textiles, hand washing or dry cleaning may be best to preserve their quality.